We ship to most countries, including the USA, Canada, Philippines, Malaysia, Germany, Russia, China, Thailand, Vietnam, United Kingdom, France, Spain, Singapore, Taiwan, Hong Kong, Brazil, Japan, Australia, Italy, Switzerland, Denmark, South Africa,
Zone A (10-15 working days, excluding holidays and weekends): USA, Canada, Philippines, Malaysia, Germany, Russia, China, Thailand, Vietnam, United Kingdom, France, Spain, Singapore, Taiwan, Hong Kong, Brazil, Japan, Australia, Italy, Switzerland, De
We’ve partnered with Route! Purchase Route's package insurance at checkout to protect your order from loss, damage, or theft. Route's expert support team is here to assist you if your Route-protected order is lost, damaged, or stolen. Simply file a c
Tracking numbers will be updated as soon as the processing of your order is complete. Our standard processing time is 3-5 business days. During this period, our team is working diligently to ensure that your package is prepared and ready for shipment
We do this for one or more of the below-listed reasons:
Yes, we ship worldwide. If you are unable to checkout with your address, please contact us by clicking the "submit request" link above and we will find a solution for you.
No, sorry, it is unsafe to do so. A signature is required to fully ensure that the parcel gets delivered to the recipient and to minimize the risk of loss. Otherwise, compensation for a lost package would not be offered by the postal service.
The tracking number for your order will be emailed to you and updated in your account (if you made one) when your parcel has been dispatched (usually in 2-5 business days, excluding weekends and holidays). You can track your package here.
Here is a short description of what your tracking status means. Please note that "business day" refer to working days, excluding holidays and weekends. Your order and payment have been confirmed. Your order is currently awaiting processing. This step