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EyeCandys

<p id="isPasted">Here is a short description of what your tracking&#xA0;status means. Please note that &quot;business day&quot; refer to working days, excluding holidays and weekends.</p><p>&#xA0;</p><h4 id="unfulfilled"><strong>Unfulfilled</strong>:</h4><p>Your order and payment have been confirmed. Your order&#xA0;is currently awaiting processing. This step usually takes 1 business day.</p><p>&#xA0;</p><h4 id="information-receivedorigin-post-is-preparing-shipment"><strong>Information Received&#xA0;</strong>/&#xA0;<strong>Origin Post is Preparing Shipment</strong>:</h4><p>Your order is currently processing. This step usually takes 1 to 4 business days + any additional days indicated for processing on the product page.</p><p>&#xA0;</p><h4 id="fulfilled-acceptance"><strong>Fulfilled&#xA0;</strong>/ <strong>Acceptance</strong>:</h4><p>Your order has been despatched from our Hong Kong warehouse to the post office.</p><p>&#xA0;</p><p><strong>In transit / Processed through facility:</strong></p><p>Your order is on its way to you!</p><p>&#xA0;</p><h4 id="cancelled"><strong>Cancelled</strong>:</h4><p>Your order has been cancelled due to fraudulent payment detected or upon your request. You will receive the refund towards your original payment method within 10 to 14 working days.</p>

Here is a short description of what your tracking status means. Please note that "business day" refer to working days, excluding holidays and weekends. Your order and payment have been confirmed. Your order is currently awaiting processing. This step

What does my tracking status mean?

Delivery and Tracking

How much is shipping?

How long does shipping take?

Why do I need Route (Package Insurance from loss, damage or theft)?

Why doesn't my tracking number work?

Why is my order separated into multiple packages?

Do you ship to [my country]?

Can I request that the postman leave the parcel on my front porch or that it skip the signature requirement?

How do I track my order?

Do you offer wholesale/dropshipping?

What if I have a problem with the product I received?

Can I return my order?

Why is my credit card declined?

When will you restock [item]?

Can I change or cancel my order?

Can multiple promotional offers or coupons be combined?

When will I receive my refund?

What items are ineligible for coupon codes?

Purchasing

What restrictions are there to spending CandyCoins and redeeming rewards?

Can I purchase extra CandyCoins to reach the limit required for a reward?

What happens to my CandyCoins if I make a return/refund?

What is EyeCandy's Rewards/CandyCoins?

EyeCandys Rewards

Do you have color contacts for astigmatism?

Are your products tested on animals or contain animal products?

Do you carry this [brand/style/model]?

Are your products authentic? How do you guarantee authenticity?

Product Specifications

What if I don't require vision correction? I don't need glasses.

Are these color contacts safe?

Do I need to have an eye exam before ordering colored contacts?

How long can I wear these lenses? Can I wear them everyday?

Health and Safety

Product Information

I haven't received a response from Customer Service yet!

I am a creator/influencer. Would you be interested in a collaboration?

Other

Unfulfilled:

Information Received / Origin Post is Preparing Shipment:

Fulfilled / Acceptance:

Cancelled:

What does my tracking status mean?Updated a year ago

Unfulfilled:

Information Received / Origin Post is Preparing Shipment:

Fulfilled / Acceptance:

Cancelled: