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I haven't received a response from Customer Service yet!Updated a year ago

We strive to reply to all e-mails within 36 hours of receiving your message. We admit that we're human and we apologize if we may have overlooked your e-mail. In that case, please kindly send us another message using the Contact Us form. However, the lack of reply is usually due to one of these two possibilities: 

1. You supplied a wrong e-mail address. Double-check to see whether you missed a letter, or if you registered with Yahoo instead of Gmail. Contact us again, supplying your correct e-mail address.

2. Our e-mail went to your SPAM box. To prevent this, add or the domain "" to your contacts list. Or go to your SPAM box, look for our message and mark it as "Not Spam."

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