Can I change or cancel my order?Updated 5 months ago
Orders that have not yet started processing and placed less than 8 hours ago can usually be changed or cancelled. In any case, please email us immediately if you require your order to be modified or cancelled, and we will do our best to accommodate. 15% administration fees apply to cancellations.
This does not apply to items which we find to be out of stock, in the case of which EyeCandy's will contact you for either an alternative item or full refund.
We regret to inform that custom-made products may not be cancelled.
Please note that any modifications for orders using DHL shipping will incur a $15 fee, which will be invoiced to you prior to the modification.